ServiceNow Arc and sndev: a personal agent and a delivery tool
Arc is a personal agent for everyday work. sndev is for people who build on ServiceNow. They solve different problems.
ServiceNow announced that Arc is generally available. It is a personal, long-running agent that takes on everyday work across your tools. ServiceNow says it runs in a sandbox and under company policy.
That is a different job from building applications.
Two jobs, two tools
| Arc | sndev | |
|---|---|---|
| The job | Do everyday work for a person | Build and ship ServiceNow applications |
| Who uses it | Anyone in the company | Consultants and developers |
| What you get | Work done on your behalf | An application you reviewed, and a way to repeat it |
Why mention it
Agents are moving onto the desktop and into the phone. If your team builds on ServiceNow, you still need a careful way to go from an idea to a deployed application. sndev gives your agent that way, and lets you follow the work from your phone.
sndev is not affiliated with ServiceNow.