sndev and ServiceNow Build Agent: which one fits your team?
Build Agent works inside ServiceNow. sndev works with the agent you already use. Here is how to choose.
ServiceNow's Build Agent turns plain-language requests into applications. It lives in the ServiceNow IDE and Studio. In May 2026 ServiceNow also made its core skills available in tools such as Cursor, Windsurf, Claude Code and GitHub Copilot.
sndev solves a neighbouring problem. You keep the AI agent you already like. sndev gives it a way to build on ServiceNow that you can review before it runs and repeat after it ships.
Where they differ
| Build Agent | sndev | |
|---|---|---|
| Where you work | ServiceNow IDE and Studio, or a coding tool with its skills | Your own agent, in your own terminal |
| What you review | The agent's changes in your workspace | A plan you read before anything is written |
| What you keep | The application | The application, plus a record you can run again |
| On your phone | Not part of this comparison | Follow the work from your phone's browser |
How to choose
Pick Build Agent if your team already lives in Studio and wants the build to stay there.
Pick sndev if you want one repeatable delivery habit across several instances, or you want to choose your own agent.
They can sit side by side. sndev is not affiliated with ServiceNow.