sn-skills — for ServiceNow consultants

Implement ServiceNow 5× faster.

AI writes your ServiceNow configuration. Describe catalog items, flows, ATF tests, and business rules in a single file — AI authors the details, you review it, ship it, and deploy to every instance. Idempotent, repeatable, version-controlled. No more click-ops.

Subscribe — $50/seat Watch 90-sec demo
$ curl -sSf sndev.io/install.sh | sh
See it work

90 seconds. Zero clicks.

Watch sn-skills drive a real ServiceNow instance from the terminal. No forms, no ceremony, no surprise changes — just a declarative run that ends with a deployed catalog item.

sn-skills-demo.mp4 · 0:47 / 1:30
$ sn execute catalog/laptop-request.ts → validating manifest... ✓ schema ok → creating catalog category... ✓ category: Hardware → creating catalog item: Laptop Request ✓ item sys_id: a2f3c... → adding 12 variables... ✓ model (reference) ✓ memory (choice) ✓ storage (choice) ✓ color (choice) → os (choice)
▶
Demo video coming soon —
drops in this frame.
A 90-second split-screen recording of sn-skills building a 12-field catalog item.
How it works

Start with a conversation. End with a deployment.

sn-skills plugs into Claude, Cursor, or any AI assistant you already use. Describe what you want in plain language — the toolkit does the ServiceNow part, you stay in control, and the CLI handles the boring work.

01 You + AI

Chat through the spec

Tell your AI what you want. It runs the skill's question protocol, asks the clarifying questions it needs, and writes a human-readable spec.md.

you
build a laptop request catalog item
claude
Which category? Approvals needed? Variables — I'll walk you through them…
02 AI → You

Review the manifest

AI generates a typed manifest.ts — the trust layer. Optional /sn-architect and /sn-developer agents review it. Nothing touches your instance until you approve.

// manifest.ts catalog.upsert({ name: "Laptop Request", category: "Hardware", variables: [ /* 12 */ ] }) ✓ /sn-architect: approved ✓ /sn-developer: approved
03 sn CLI

Execute, validate, test

Three deterministic commands. Creates an update set, deploys idempotently, checks every field against the live schema, and runs your ATF tests.

$ sn execute ✓ deployed (2.4s) $ sn validate ✓ 17 fields match schema $ sn test ✓ ATF 3/3 passed
Compare

The old way. The new way.

Same laptop catalog item. Two ways to build it. One takes a morning. The other takes a paragraph.

The old way — click-ops

01 · Navigate to System Definition → Tables → sc_cat_item
02 · Right-click row header → Insert Row
03 · Name: "Laptop Request"
04 · Category: Hardware (wait for reference picker to load)
05 · Short description: "Request a new laptop"
06 · Submit → switch to Variables tab
07 · Click "New" → type: reference → field: model
08 · Click "New" → type: choice → field: memory
09 · Click "New" → type: choice → field: storage
10 · Click "New" → type: choice → field: color
11 · Click "New" → type: choice → field: os
12 · Reorder variables (drag-drop, three misclicks)
13 · Open UI Policies tab → set two visibility rules
14 · Save → discover the category picker ate your category
14 clicks · 3 tabs · ~8 minutes

The new way — manifest

catalog/laptop-request.ts 
catalog.upsert({
  name: "Laptop Request",
  category: "Hardware",
  variables: [ /* 12 */ ]
})
5 lines · 1 command · ~2 seconds
The toolkit

Fifteen skills. Every skill idempotent.

Each sn-skills operation generates the exact same shape from the same inputs — no matter how many times you run it, no matter which instance you run it against.

catalog.upsertsc_cat_item

Catalog items

Variables, variable sets, order guides — one manifest, one deploy.

catalog.upsert({ name: "Laptop Request", variables: [ /* 12 */ ] })
flow.upsertsys_hub_flow

Flow designer

Triggers, actions, subflows — declared in code.

flow.upsert({ trigger: "catalog.request", steps: [ /* approval → task */ ] })
businessRule.upsertsys_script

Business rules

IIFE-wrapped, lint-checked, validated against gotchas.

businessRule.upsert({ table: "sc_req_item", when: "before_insert" })
atf.upsertsys_atf_test

ATF tests

Declarative tests that run as part of sn test.

atf.upsert({ name: "Submit laptop", steps: [ /* 4 steps */ ] })
scriptInclude.upsertsys_script_include

Script includes

Typed, client-callable. Source stays in your repo.

scriptInclude.upsert({ name: "LaptopHelper", clientCallable: true })
+ 10 moresee docs

table · UI policy · ACL · rest message…

The full toolkit covers the everyday 80% of ServiceNow configuration work.

docs.sndev.io →

Ready? $50/seat/month. Pick your team size at checkout.

Subscribe →
Pricing

Pick your fit. No surprises.

Ship fixed-fee engagements 2-5× faster. No click-ops, no waiting for forms, no hand-written code or ATFs. See the math →

sn-skills

Manifest-driven ServiceNow configuration with AI assistance.

$50 / seat / month

Pick the number of seats at checkout. Billed monthly.

  • All skill modules (catalog, flow, ATF, business rule, script include, …)
  • 100 ServiceNow instances per organization
  • Self-updating binary — sn upgrade pulls the latest
  • All future skills and updates included

Enterprise

Dedicated support and unlimited licensing for growing consultancies and agencies.

Custom pricing

Volume licensing with SLA-backed support.

  • Unlimited seats for your team
  • Unlimited ServiceNow instances
  • Priority support — same-day response
  • Dedicated onboarding engineer
  • Custom skill development on request
  • SLA-backed uptime on sndev.io MCP
Contact us

Want to try it for free and give feedback? Send me an email and I’ll set you up.

See full pricing details →
For AI agents

Building agents? We run the MCP too.

sndev.io is also a free, pay-per-query MCP server giving AI agents searchable access to every ServiceNow API — 453 scripting classes, 1,698 REST endpoints, 14,687 table schemas. Point your agent at https://sndev.io/mcp and it can look up any ServiceNow API on demand.

453 classes · 14,687 tables · Australia release
See the full MCP docs →
MCP Config 
{
  "mcpServers": {
    "servicenow": {
      "url": "https://sndev.io/mcp",
      "headers": {
        "Authorization": "Bearer YOUR_API_KEY"
      }
    }
  }
}